Privacy Policy

This Privacy Policy describes how Esenza («we,» «us,» or «our») collects, uses, and protects the information you provide when you visit our website. We are committed to maintaining the privacy and security of your personal data in accordance with applicable data protection laws.

1. Information We Collect

1.1 Information You Provide Directly

When you contact us through our contact form, we collect the following information you voluntarily submit:

• Your name
• Your email address
• The subject and content of your message

We use this information solely to respond to your inquiry and do not use it for any other purpose without your explicit consent.

1.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through standard web server logs and analytics tools, including:

• Your IP address (anonymized where required by law)
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or search engine
• Date and time of your visit

This information is collected in aggregate and is used solely to understand how visitors use our website so we can improve our content and user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to messages and inquiries you send us
• To analyze and improve our website content and performance
• To ensure the security and proper functioning of our website
• To comply with legal obligations where applicable

We do not sell, rent, trade, or otherwise share your personal information with third parties for marketing purposes.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. For full information about the types of cookies we use and how to manage your preferences, please see our Cookie Policy.

4. Third-Party Services

Our website may use the following third-party services, each of which has its own privacy policy:

• Google Analytics — website traffic analysis (analytics.google.com)
• Google AdSense — display advertising (policies.google.com/privacy)
• Google Fonts — web typography (fonts.google.com)

We recommend reviewing the privacy policies of these third-party providers to understand how they handle your data.

5. Data Retention

We retain contact form submissions for a maximum of 12 months from the date of receipt, after which they are permanently deleted. Aggregated analytics data may be retained for longer periods in anonymized form for trend analysis purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to correct inaccurate personal data
• Right to erasure — to request deletion of your personal data
• Right to restrict processing — to request that we limit how we use your data
• Right to object — to object to certain types of processing
• Right to data portability — to receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us at privacy@esenza.com. We will respond to your request within 30 days.

7. Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your data.

8. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the «Last updated» date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: privacy@esenza.com
• Contact form: esenza.com/contact